Frequently Asked Questions
Private Consultations
Q: What do I get in a private consultation?
A private consultation is a one-on-one session with an expert who helps you apply your child’s results. Together, you’ll go beyond the dashboard and PDF to develop practical strategies for home and school. Parents find this valuable for asking specific questions and building a tailored action plan. It ensures the insights become concrete steps rather than just information.
👉 Next step: Share your experience with us here (form link TBC). If you’d like to book another session, use the consultation booking link (TBC).
Q: How do I book my consultation?
Consultations can be scheduled online through our booking system. This allows you to pick a convenient time, confirm your details, and prepare questions in advance. All consultations are run by our education specialists who are familiar with the dashboard, PDF, and Highlights. You’ll leave with a clear next-step plan for supporting your child.
👉 Next step: Use the booking link (TBC) to schedule your consultation. If you’ve already attended one, consider sharing feedback with us (form link TBC).
Free Users
Haven't registered yet?
Q: Do I need to register to try the game?
No. You can try a free demo first, and register later to save progress. The free demo lets you experience the flow without commitment. When you’re ready, registration unlocks personalisation and the ability to pause/resume, so children can take breaks and continue later without losing their place. It also enables the parent dashboard once the game is completed.
👉 Next step: Start here: https://www.personalitytestforkids.com/. When you’re ready to save progress, create your account on the same site.
Q: Is registration free?
Yes. Registration costs nothing and enables progress saving and future features. Registering links gameplay to your account so the system can store responses safely and unlock the parent dashboard on completion. It does not obligate you to upgrade. Families often try the free path first, then choose premium later if they want the full child-friendly PDF download.
👉 Next step: Create your account here: https://www.personalitytestforkids.com/. You can upgrade from inside your dashboard any time.
Q: What benefits do I get after registering?
You can save progress, access your dashboard at completion, and optionally explore premium. Registration ensures your child’s answers are stored and you don’t lose your place. When the game is completed, parents see the dashboard view (written about the child in third person), and premium users can also download the child-friendly PDF (written to the child in second person).
👉 Next step: Sign in here: https://www.personalitytestforkids.com/sign-in, then click Play: https://www.personalitytestforkids.com/play
Q: Do I need to pay to continue?
No. Registration is free; upgrading is optional and adds the downloadable child PDF. Many families finish the free game first. If you want the take-home report for your child (PDF in simple language) and a richer parent experience, premium is available from the dashboard. Until then, you can keep playing and saving progress at no cost.
👉 Next step: Continue here: https://www.personalitytestforkids.com/sign-in. When you complete the game, you’ll see upgrade options inside your dashboard.
Haven't finished playing the game?
Q: Do I lose progress if I don’t finish the game?
No. Your progress is saved so you can return any time. All completed steps remain linked to your account, so children can pause and come back later without restarting. This helps families fit the experience around schedules. When you finish, you’ll unlock the parent dashboard (for you) and can choose premium to get the child’s PDF (for them).
👉 Next step: Resume from your email link. Can’t find it? Sign in here: https://www.personalitytestforkids.com/sign-in and select Resume Game. Most families finish in under 20 minutes.
Q: Why should we complete the game?
Completion unlocks the best parts for both of you. Your child gets a simple, encouraging PDF that speaks directly to them in second person. Parents get a detailed dashboard written in third person about the child, including strengths, growth areas and learning preferences. Both can then explore Game Highlights together (free), with screenshots and prompts for a meaningful conversation.
👉 Next step: Finish the remaining steps via your email link (or sign in: https://www.personalitytestforkids.com/sign-in if needed). After completion, explore Dashboard: https://www.personalitytestforkids.com/dashboard and Game Highlights: https://www.personalitytestforkids.com/game-highlights.
Already completed the game?
Q: I finished the game. What’s next?
You can view your parent dashboard and explore Game Highlights together. For the child’s full PDF, you will need a premium upgrade. The dashboard provides detailed, third-person insights written about your child — including strengths, growth areas, and learning preferences. Game Highlights are free for everyone and include screenshots plus prompts designed for a parent-child joint discussion. Premium adds the child-friendly PDF, written directly to your child in second person, so they can engage personally with their results.
👉 Next step: Explore your Dashboard: https://www.personalitytestforkids.com/dashboard and Game Highlights: https://www.personalitytestforkids.com/game-highlights. To unlock the child’s PDF, upgrade via your dashboard.
Q: Do I need premium to download my report?
Yes. The full downloadable PDF is available to premium users only. The free experience gives you access to the dashboard (for parents) and Game Highlights (for joint exploration). However, only premium unlocks the portable, child-focused PDF. This PDF is written in simple language directly to your child, helping them take ownership of their insights and making it easy to share results with teachers or family.
👉 Next step: Upgrade from inside your Dashboard: https://www.personalitytestforkids.com/dashboard to download the PDF report.
Technical Questions
Q: Where is the downloadable clan profile image?
The personalised clan profile image is freely available for all users. You can find it under Game Highlights → My Clan → Download. This image shows your child’s clan, pet, and character, and can be shared on social media or saved as a wallpaper. Sometimes the file may take a few minutes to generate because of personalisation, so please be patient while it loads.
👉 Next step: Go to https://www.personalitytestforkids.com/game-highlights, open My Clan, and select Download.
Q: Why is my game not starting?
If you see a black screen when launching the game, don’t worry — it usually means the game is waiting for input. On mobile, tap anywhere on the screen to continue. On a laptop or computer, press any key to start. This should move you past the loading screen and into the game. If the issue persists, check your internet connection and try refreshing the page.
👉 Next step: Try tapping or pressing any key. If problems continue, refresh the game at https://www.personalitytestforkids.com/play.
Premium Users
Haven't finished playing the game?
Q: I paid but haven’t finished. Is my payment wasted?
Not at all. Your premium access is ready whenever you complete the game. Premium ensures you receive the full child-friendly PDF and richer insights once finished. Until then, your progress remains saved, so you won’t lose what you’ve done. Completing the final steps converts your current playthrough into the complete set of results and downloadable materials.
👉 Next step: Continue from your email link, or sign in here: https://www.personalitytestforkids.com/sign-in to resume. On completion, you’ll see the Download PDF option in your dashboard.
Q: Why should I complete the game as a premium user?
Completing unlocks the child’s PDF + the parent dashboard + shared Game Highlights. The PDF is written to your child in clear, empowering language they can understand and own. The dashboard is written about your child for you, providing depth and guidance. Game Highlights (free for everyone) brings you both together with screenshots and curated prompts to discuss what matters most.
👉 Next step: Finish via your email link (or sign in: https://www.personalitytestforkids.com/sign-in). Then explore your Dashboard: https://www.personalitytestforkids.com/dashboard and review Game Highlights: https://www.personalitytestforkids.com/game-highlights together; download the PDF from the dashboard.
Already completed the game?
Q: I finished but don’t see my results.
Your full results are available in your dashboard. If you don’t have time to explore right away, you can also sign up for a weekly parent tip to get results in small, actionable pieces. The dashboard contains comprehensive third-person insights about your child. Parents can navigate sections such as personality traits, strengths, growth areas, learning preferences, and caretaker tips. This structure ensures you have a clear overview of how your child thinks and learns. For quicker guidance, the weekly tip gives you bite-sized suggestions directly in your inbox.
👉 Next step: Open your Dashboard: https://www.personalitytestforkids.com/dashboard or sign up for the parent tip series (link TBC).
Q: What’s in Personality Traits Overview?
This section gives a summary of your child’s overall personality profile. It provides the high-level picture across traits like openness, conscientiousness, extroversion, agreeableness, and reactivity. Written in third person for parents, it sets the stage before you dive into more detailed strengths, growth areas, and preferences.
👉 Next step: Explore Personality Traits Overview here: https://www.personalitytestforkids.com/personality-traits
Q: What’s in Strengths and Growth Areas?
This section highlights what your child naturally excels at and where they can improve. Parents often find this useful for balancing encouragement with guidance — it identifies both opportunities to celebrate and areas to support. The language is parent-focused, giving you clear phrasing for conversations with teachers or caretakers.
👉 Next step: Explore Strengths and Growth Areas here: https://www.personalitytestforkids.com/strengths-and-growth
Q: What’s in Learning Preferences?
This section explains how your child learns best. It shows whether they thrive with visuals, hands-on activities, repetition, or discussion. Parents can use this to tailor home learning or pass insights to educators. This helps reduce frustration and align support with your child’s natural learning style.
👉 Next step: Explore Learning Preferences here: https://www.personalitytestforkids.com/learning
Q: What’s in Tips for Caretakers?
This section provides practical suggestions you can apply immediately. Based on your child’s profile, it offers actionable advice in everyday language. Parents use these tips to create a supportive environment at home, encourage growth, and manage challenges. It is written in third person about your child to keep guidance clear and objective.
👉 Next step: Explore Caretaker Tips here: https://www.personalitytestforkids.com/tips
Q: What’s in Game Highlights?
Game Highlights are designed as a shared parent-child experience. This section is free for everyone, including premium users, and presents screenshots plus key answers chosen to prompt joint reflection. Unlike the dashboard (parent-focused) or PDF (child-focused), Highlights are intentionally interactive for both of you to review together.
👉 Next step: Explore Game Highlights here: https://www.personalitytestforkids.com/game-highlights
Q: Do I need the PDF if I’ve already seen the dashboard?
Yes. The PDF and dashboard serve different audiences. The dashboard speaks to you, the parent, in third person, giving structured insights. The PDF speaks directly to your child in second person, using simple, encouraging language. Having both ensures your child feels included while you retain detailed guidance.
👉 Next step: Download the PDF via your Dashboard: https://www.personalitytestforkids.com/dashboard
Q: I’m not sure what I’ve already unlocked.
Your dashboard shows all sections you’ve opened, and the PDF serves as a complete portable record. If you haven’t explored everything, use the dashboard’s menu to check each section: traits overview, strengths, growth areas, learning preferences, caretaker tips, and highlights. The PDF gathers all these into one child-friendly file for easy sharing.
👉 Next step: Use this checklist to explore: Overview: https://www.personalitytestforkids.com/personality-traits | Strengths & Growth: https://www.personalitytestforkids.com/strengths-and-growth | Learning Preferences: https://www.personalitytestforkids.com/learning | Caretaker Tips: https://www.personalitytestforkids.com/tips | Game Highlights: https://www.personalitytestforkids.com/game-highlights | PDF: https://www.personalitytestforkids.com/dashboard
Q: I’ve explored everything — is there more?
Exploring every section gives you the full set of insights. The next step is to apply them in real life. Parents often use the dashboard for planning conversations with teachers, share the PDF with their child, and revisit Game Highlights as a family activity. At this stage, we also value your feedback to keep improving the experience.
👉 Next step: Share your experience using our feedback form (link TBC).
Legacy Users (Old Game)
Q: Can I still access my old game profile?
Yes. Legacy profiles can be retrieved even though the new version looks different. If you used our “old game”, some features and layouts may have changed, but your core profile can usually be recovered. This protects long-time users from losing their progress and keeps families from having to restart. We’ll verify your details and restore what we can into the current experience.
👉 Next step: Email education.team@thelevelupgame.com with your child’s name and the email used previously. For general info, you can also visit the homepage: https://www.personalitytestforkids.com/
Q: What happens to my old progress?
Most progress is recoverable; a few legacy items may not transfer one-to-one. Because the platform evolved, certain historic badges or UI-specific elements might not have exact equivalents. However, we prioritise core responses and progress so your family can continue without starting over. Where a direct mapping isn’t possible, we’ll provide a best-fit migration so insights remain useful.
👉 Next step: Write to education.team@thelevelupgame.com to start retrieval. Please include any old usernames/emails to speed things up. You can also explore the current site here: https://www.personalitytestforkids.com/